Job Description

Job Description

Job Description

Description:

ABOUT CHETOLA RESORT

For over 180 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina, Chetola blends refined hospitality with immersive outdoor experiences—from Orvis®-endorsed fly fishing to award-winning dining, spa indulgence, and family-friendly recreation. Under new ownership, we are embracing an exciting new chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service.

THE ROLE

Chetola Resort is seeking dependable and detail-oriented full-time Housekeeping Attendants to join our growing team. We are hiring for full-time positions (30+ hours per week) . In this role, you will support the cleanliness and presentation of both the Lodge and our luxury Condominiums. Housekeeping Attendants play a vital role in ensuring that each guest enjoys a clean, comfortable, and welcoming environment that reflects Chetola’s high standards of service and hospitality. This is an excellent opportunity for individuals who take pride in their work and enjoy creating a noticeable impact each day. Weekend availability is required, and holiday availability is preferred.

WHAT YOU’LL DO

Guest Experience & Room Care

• Clean guest rooms, bathrooms, kitchens, and common areas to resort standards
• Replenish linens, towels, toiletries, and other room amenities
• Ensure all assigned spaces are clean, organized, and guest-ready
• Report maintenance issues or safety concerns to the appropriate department
• Handle guest requests with courtesy and professionalism

Teamwork & Communication

• Work collaboratively with other Housekeeping, Front Desk, and Maintenance team members
• Follow daily task lists and cleaning schedules provided by the Housekeeping Manager
• Maintain open communication with supervisors regarding room status and supply needs
• Adhere to property policies, procedures, and confidentiality expectations

Safety & Sanitation

• Follow all safety and sanitation protocols, including use of PPE and cleaning chemicals
• Maintain housekeeping carts, closets, and workspaces in a tidy and secure manner
• Uphold standards of cleanliness that reflect Chetola’s luxury reputation

ABOUT YOU

• A reliable and hardworking team player who takes pride in a job well done
• High attention to detail and strong organizational skills
• Friendly and respectful with guests, coworkers, and supervisors
• Able to work independently and follow directions consistently

REQUIREMENTS

• Seeking candidates for full-time roles (30+ hours/week)
• Weekend availability required; holiday availability preferred
• Previous housekeeping, janitorial, or custodial experience preferred but not required
• Physical ability to stand, bend, lift, and walk for extended periods
• Ability to lift up to 30 pounds and push housekeeping carts
• Commitment to cleanliness, safety, and guest satisfaction

WHY CHETOLA

• Join a trusted and beloved destination resort with a deep history and strong future
• Work alongside a team that values respect, excellence, and care
• Competitive pay
• Comprehensive benefits offered to full-time eligible employees, including health, dental, vision, and supplemental benefits as well as PTO, and on-property perks (discounts at Timberlake’s, the Spa, and recreation programs)

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